Shipping

If you just placed the order or received the order confirmation email notification, please allow 1 to 3 working days for us to
update the tracking information. Once we have dispatched the order we will be sending an email notification with a tracking code of your package status.

We offer worldwide FREE shipping via ePacket.

Please note that we require 1 to 3 working days (average) to process your order before dispatching it.Rest-assured we are doing everything in our power to get your package to you as soon as possible. Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 14 business days. Please consider any holidays that might impact delivery times.

We may split your order into multiple shipments if there is more than one item in the order. If this occurs, you’ll be notified and receive a tracking number for each shipment.

We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

Tracking your order:

You will receive a confirmation email, containing a tracking ID once the package is dispatched. You can use any global logistic tracking application to track your package.

One such example would be : https://global.cainiao.com/

You can visit the above website on any web browser and key in the tracking number.

If you have not received any email with the tracking information even after 1 to 3 days of order placement, you can directly contact us through the following methods.

1)  Send us an email to contact@urfashionhut.com with your Order ID, full name and email address (which you used to place the order).

2) Direct message us via Facebook messenger which you can find at our website https://urfashionhut.com

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at contact@urfashionhut.com if you believe you have provided an incorrect shipping address.

 

 

Returns:

By placing an order on Your Fashion Hut, you are responsible for the cost of return shipping back to us. Please refer to our Return Policy page for further information on how to make a return.

Lost/Stolen Packages:

Your Fashion Hut is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier. If you have any further questions on how to do this please reach out to our customer support team at contact@urfashionhut.com.