FAQs

You will receive a confirmation email, containing a tracking ID once the package is dispatched. You can use any global logistic tracking application to track your package.

One such example would be : https://global.cainiao.com/

You can visit the above website on any web browser and key in the tracking number.

If you have not received any email with the tracking information even after 1 to 3 days of order placement, you can directly contact us through the following methods.

1)  Send us an email to contact@urfashionhut.com with your Order ID, full name and email address (which you used to place the order).

2) Direct message us via Facebook messenger which you can find at our website https://urfashionhut.com

We offer FREE international shipping. Please note, duties and other international shipping charges are non-refundable.

We require 1 to 3 working days on average to fulfill your order before dispatching it.  Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days.  Please consider any holidays that might impact delivery times.

No, accounts are totally optional.

Yes,  You can choose as many item(s) as you wish, just click “Add to Cart” and go back to the product page you are interested in and click “Add to Cart” on that item as well before proceeding to Cart to finalize your order.

Please contact our customer support team via 24/7 Facebook chat or email us at contact@urfashionhut.com. Please make sure to mention your Order number/Full name, email address and the package that you ordered for our verification

After you have successfully placed the order and done with the payment process, within 2-3 days you will receive an email with the tracking number for your package(s).

We accept all kinds of credit/debit card payments via PayPal.
You can proceed with payment even if you do not have a PayPal account as PayPal allows you to direct pay via your visa / debit card

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